Pickup / Delivery FAQ
Your delivery arrives clean because our yard & equipment is clean.
Rock Solid Delivery Service
We at Rock Solid take pride in the way we run our delivery service. For over ten years we’ve worked hard in providing our customers with what they want. We have gone out of our way to ensure a prompt and timely delivery schedule.
How to prepare for your next rock or mulch delivery: Decide on an area in your yard to have your product dropped. Most companies will only place the product in a well open area, driveway, and roadways clear of wires, trees and sandy ground. We at Rock Solid recommend that you place a tarp on the ground to ensure no damage to your driveway or grass area and to reduce the chances of contamination of your product, and minimize your clean up.
Frequently Asked Questions:
- Will your truck break our driveway?
All Rock Solid drivers will inspect your driveway prior to driving on it to ensure that there is no pre-existing damage or a potential issue to arise later.
- Can you dump the product in our front yard?
In most cases the answer is yes, unless there is a sidewalk that crosses past the front of it, in which case you will need to sign a waiver first, releasing us from any damages.
- Can you spread the product as you are dumping it?
Yes, in a well open area. If it can be done, we will do it.
- My project is in the back yard, can you dump back there for me?
That is a good question! The driver will have to make that call. We have commercial dump trucks that are very heavy when they are empty. Add a few tons of material to that and driving over soft grass or sand becomes a bad situation for both you and our driver. The truck and your lawn can become damaged very quickly. We would like to avoid any situation that can do more harm than good, and we are sure you would appreciate the same!
If you have any other questions please do not hesitate to contact us